Frequently Asked Questions

Everything you need to know about your Rennora Beauty experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your package ships, a tracking number will be sent to your inbox so you can monitor its progress in real-time.

Does Rennora Beauty offer international shipping?

Yes, we ship our beauty products worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Are your products cruelty-free and vegan?

At Rennora Beauty, we are committed to ethical standards. All our products are 100% cruelty-free, and the majority of our collection is vegan-friendly.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I contact customer support?

Our beauty experts are here to help! You can reach us via our Contact Us page, email us at [email protected], or use the live chat feature on our website during business hours.