Returns & Exchanges

At Rennora Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our dedicated support team is here to ensure a smooth and easy resolution.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all seals remain intact and including a copy of your packing slip or order confirmation.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.